"Global Spirit have been instrumental in assisting Buffalo Tours to implement and improve our ‘Animals in Tourism’ policy, an important component of our Responsible Travel programme".
Graham Harper - Educational Travel Manager, Buffalo Tours
Global Spirit’s approach to their audit was a breath of fresh air after some weeks of worry. At the preliminary meeting both auditors immediately put us at ease and talked us through the process of being audited, what might count as evidence and how we could provide it. During the audit process itself they gave us confidence in their knowledge of universal welfare. Their ability to understand and suggest solutions to local difficulties and, most important for us, their use of international advisors and respect for our advisors when dealing with species specific questions.
The approach was certainly thorough, our knowledge of our own policies and procedures was certainly tested and our team members were watched & questioned to ensure that they were following them through. However because it never felt like an interrogation everyone from the prepared Science Officers, Managers & Vets through to the, less prepared, elephant handlers and those that clean the camp were at ease, given a chance to show their knowledge and speak.
In conclusion Global Spirit’s friendly, knowledge based approach coupled with thorough but non-intrusive examination put us all at ease and ensured we were confident that a fair, unbiased report would be produced for the operators.
John Roberts - Anantara Golden Triangle Elephant Camp & Resort, Thailand
" As a business which has always had a strong commitment to responsible travel, we want to make sure that we all our staff are informed and up to date on animal welfare issues. We want to make sure our worldwide programme of holidays follows best practice with regards to animal attractions and we pass good advice on to our customers. Our friends at Global Spirit have fantastic expertise and helped bring the subject to life with a well-thought-through morning for staff. We recognise animal welfare and tourism is a topical issue we want to keep visible within the business and keep learning".
Rachel O'Reilly - Head of Communications, Kuoni UK
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"I enjoy attending a professional event where I have the opportunity to learn from others, provide a valued contribution and see potential for future collaborations. I left the Animals in Tourism training event in London elated for having achieved all three of these things.
"Global Spirit, have filled an industry gap by supporting tour operators to incorporate animal welfare minimum standards without casting a blind eye to the livelihoods of people who look after animals, the customer experience or commercial considerations. I support this approach as my experience with the Brooke demonstrates that animal welfare cannot be looked at in isolation if we wish to see improvements within particular contexts"
Senior Animal Welfare Advisor, The Brooke
"Many thanks for the invitation to talk at the Animals in Tourism event in London. It was great for me as an academic to be able to reach so many people in the travel industry, and to talk to them about our work on the welfare issues of primate in tourism. I really feel that disseminating our research this way will lead to some significant positive changes in practice, that will improve the lives of wild and captive primates. Global Spirit are doing a superb job and it is a real pleasure to be able to contribute to their ongoing work in this area".
Stuart Semple - University of Roehampton
"This is a really exciting and timely new venture. There is lots of evidence to suggest that the paying public are slowly becoming more aware of animal welfare issues; particularly in farming, entertainment and tourism. Tourists often aren't aware of cruel or unsustainable practices when they are travelling and therefore they place their trust in the excursions that tour operators provide. At last there is an organisation who can help tour operators (and tourists) make the right choices. Global spirit understand the business environment and help tour operators get it right for their customers which in turn will diminish poor practice in destinations. I wish them every success".
"The animal in tourism event arranged by global spirit was incredibly informative, but also friendly and relaxed. It gave me real inspiration for the future".
"Global Spirit are very passionate about the topic of animal welfare in Tourism and making great headway with working with the industry to help with this. They are very informative and professional in their approach which makes it easy to understand and implement".
"The Animals in Tourism Event was a brilliant introduction into the industry perspective on the topic of animals in tourism. The range of speakers allowed a wide view of the variety of issues which the industry must contend with, and the passion and enthusiasm of everyone involved left me with real hope for the future of animals in tourism. An informative and valuable event, well worth attending".
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Animals in Tourism Specialists
“Working with the team from Global Spirit has been a breath of fresh air. They are not only passionate about animals and their welfare, but they are open minded enough to listen to the operator, understand the situation surrounding the species in question and offer feasible long-term solutions for the benefit of the animals.
Whilst maintaining their own high standards and code of ethics they are willing to be open and discuss animal welfare and husbandry techniques and listen to those working with the animals - with the ultimate aim of improving welfare standards for all animals in tourism”.
Jonathan Chell - Elephant Hills Luxury Tented Camps, Thailand